Friday, August 23, 2013

Family Offices’ Top Concerns: Systems Security and Integration

Systems security was a chief concern of single- and multi-family office participants in a recent survey by Family Office Exchange.

Survey participants answering questions about their technology practices said another big concern was finding a software solution that integrates financial data across multiple functions.

Family offices’ sensitivity to security applied to both data and the communication of data. Seventy-one percent of participants said they did not send financial information to clients’ mobile devices.

In spite of these concerns, 56% expressed confidence in their security practices.

The FOX survey found that the desire for a reporting solution that aggregates data across key functions such as investments, tax, accounting and philanthropy remained a key challenge for family offices. Eighty-eight percent said they still relied on Excel to serve as the bridge between software packages.

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“Integration remains the Holy Grail for family offices,” FOX senior consultant Jane Flanagan said in a statement.

Other key findings:

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